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Privacy Policy
Effective Date: October 30, 2024
BitPass ("we," "our," or "us") respects your privacy and is committed to protecting it through our compliance with this Privacy Policy. This policy describes the types of information we may collect from you, how we use it, and your rights under GDPR and other applicable data privacy laws.
1. Information We Collect
a. Personal Data You Provide Directly
- Account Information: When you create an account, we may collect personal data such as your name, email address, and contact details.
- Transactional Information: For transactions, we may collect details about your purchases and sales, but we do not store any credit card information.
- Customer Support: When you contact us, we may collect information about your issue and your contact information.
b. Data Collected Automatically
- Device and Usage Data: We may collect information about your device, IP address, browser type, operating system, and usage details.
- Cookies and Tracking Technologies: We use cookies to enhance your experience, analyze site traffic, and collect information about how you use our Service.
c. Blockchain-Related Data
- Wallet Address: As BitPass operates on blockchain technology, we may collect and process your public wallet address for transactions and NFT management.
- Blockchain Transactions: Transactions on the blockchain are public, irreversible, and cannot be deleted.
2. Legal Basis for Processing Data
Under GDPR, we rely on the following legal bases to process your data:
- Contractual Necessity: To provide the Service and fulfill our contractual obligations to you.
- Legitimate Interests: To improve the Service, secure your account, and support our business operations.
- Consent: For specific activities like marketing communications, when you give us consent.
- Legal Compliance: To comply with legal obligations, such as tax and anti-money laundering regulations.
3. How We Use Your Data
- Service Operation: To operate BitPass, process transactions, and facilitate NFT distribution.
- Communication: To respond to inquiries, provide support, and send notifications regarding your account or changes to our Service.
- Personalization: To personalize your experience and provide content relevant to your interests.
- Security: To monitor and ensure the security of your account and our Service.
- Legal Compliance: To comply with applicable laws and regulations.
13. Contact Information
For questions or concerns about this Privacy Policy, please contact us at: support@getbitpass.com